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Testimonials

What our clients say about us

quarantine care five star testimonials

Prompt delivery

“My daughter, quite an athlete and a runner, is in quarantine in Sydney. I ordered Layla’s Gym Package and she is delighted. She can do her workouts in her room. Prompt delivery. Thank you Layla.”

Marianne Devine

quarantine care five star testimonials

Quarantine easier

“Layla helped me get a care package to my husband in Hotel Quarantine. She was very responsive and wonderful to work with. Highly recommend!”

Michelle Ambrose

quarantine care five star testimonials

Highly professional

“It was so refreshing to deal with a small company that presents themself so professionally online and is such an awesome concept to boot! Trying to articulate to a bigger company about the finer details of my individualised order would just have been a nightmare so knowing you are dealing with Layla who is buying and hand-delivering the items herself usually is just brilliant. Have used Layla’s services now twice in quick succession and will certainly be again in the future.”

Lori McKern, Kick Collective, Sydney

quarantine care five star testimonials

Prompt assistance

I cannot thank Layla enough for her wonderful & prompt assistance. Within 24 hours she had arranged & delivered a care package to a friend & colleague in hotel quarantine. Highly recommend!

Liz Carroll, Westpac, Sydney

quarantine care five star testimonials

Amazing!

I ordered a care package for a friend entering into hotel quarantine for two weeks in Sydney. Layla from Quarantine Care was amazing – professional, fast, knowledgeable and flexible.

She answered all of my quarantine questions, had a great intuition for gift ideas, did all the running around, and customised a good value package for me. It never would have come together so well had I left it to my own devices – I was just too busy to do any of it.

I went with a tailored pack in the end, and it turned out to be cheaper than what I expected – even including Layla’s time and delivery. Payment was really easy and fast. The best bit was Layla’s flexibility around delivery day and time – quarantine guests in Sydney don’t know what hotel they’re going to until they arrive at the hotel.

Layla was ready to deliver the package shortly after my friend’s arrival at the hotel. I realised afterwards that had I gone with another gift delivery service, I possibly wouldn’t have been able to get the care package to my friend as quickly as I did.

It goes without saying that my friend also loved the package and the timely delivery really made her feel special. Highly, highly recommend this service and will be using Layla again!

Miche de Souza, Sydney

quarantine care five star testimonials

Delighted

“Layla from Quarantine Care delivered a lovely personalized care package to our friends in Sydney including age-appropriate children’s activities, wine, and chocolate. Layla was wonderful to deal with and very professional. Our friends were delighted with their package!

Lucy Chapple, Castlecrag, Sydney

quarantine care five star testimonials

Excellent service

“Excellent service! Customized my package in real-time and delivered the same day with super responsive communication and delivery confirmation. The recipient was thrilled – would highly recommend this service!”

Lauren Moran, USA

quarantine care five star testimonials

Fast delivery

“Layla delivered a personalised package to my boyfriend whilst in quarantine. Her delivery was fast after request and had everything in there I had put on the list 😊 it was a lovely surprise for my boyfriend and I would definitely recommend Layla’s service!”

Emma Thompson, Hong Kong

quarantine care five star testimonials

Wonderful

“I can’t say enough about Layla! We messaged her and within 24 hours we had organized a toy delivery to our hotel. Even when we first couldn’t find one she gave us another message to try again. 14 days in quarantine is hard and she definitely made quarantine easier for us to entertain our 6-month-old.”

Chrissy Hobbs, Canada

quarantine care five star testimonials

Utterly thrilled

Layla was so lovely to deal with and was so accommodating to my request despite the hassle I caused her. I didn’t realise her service was only Sydney-based at the time, so I placed an order for a friend in Adelaide quarantine. Without skipping a beat Layla organised delivery of my hamper by a contact in Adelaide and didn’t make a fuss about my mistake. A beautiful delivery was sent to my friend who was utterly thrilled!! I highly suggest her service! Thanks Layla!

Mandy Shell, NSW

quarantine care five star testimonials

Hug to my soul

My gorgeous family bought a personalised care package, and after a hard time of cancelled flights and difficult goodbyes, to arrive and see that care package on my door was like a hug straight to my soul!

Bia Torres, Australia

quarantine care five star testimonials

Awesome service

“Awesome service with quick and prompt delivery. Highly recommended.”

Renard Ruiz-Bellaart, Melbourne

quarantine care five star testimonials

Highly recommend

“Layla made a delivery to my brother and his family so easy. I told her what I’d like in the bag – received a photo on delivery. My brother and his girls were so happy. Highly recommend”

Cathy Davis

quarantine care five star testimonials

Super grateful

“I received great and prompt service from Layla. She delivered a custom care package for my boyfriend in quarantine. Super grateful for her services as we do not know anyone in Sydney ourselves. I highly recommend her!”

Ingrid Lie, Norway

quarantine care five star testimonials

You are the best!

“You had all of his favorite Aussie treats. You thought of everything! And fast. My goodness…almost immediate. Closed the thousands and thousands of miles between him and me. You are the best. Cannot go wrong with Sydney Concierge!!! Layla is thorough and fast! Highly recommend her and her services. I will be using her again and again and again. And she will customize your order. So thoughtful. And the personal note… a handwritten card was a perfect touch.”

Mary-Beth Niziolek Patterson, USA

quarantine care five star testimonials

Loved every item

A huge thank you to Layla – who sorted out a great care package last minute for one of our crew who was in quarantine in Sydney. The package picked them up no end, they loved every item and mentioned how much care and thought had gone into all the items 😊 Highly recommended as Layla made the whole experience from ordering to delivery so easy! 5⭐️‘s”

Steph Hancock, London

quarantine care five star testimonials

Invaluable

This is an amazing service and is just what is needed during these times. Quarantine Care helped me choose a care package to send to my husband in quarantine, they helped with the selection and also let me personalise it for his tastes.

I didn’t know how I could get something to him and I googled quarantine packs and thank goodness their site came up. So professional and caring. I really cannot recommend enough.

I will be using Quarantine Care again through my husband’s quarantine stay. I am in another state and cannot do it. To have this service available is invaluable. Thank you Quarantine Care 👍🏻

Breadwinner Property & General Services, Brisbane

quarantine care five star testimonials

Thank you Layla

“Layla helped us by delivering our son’s toy and play mat during our hotel quarantine. The service was very fast and she was so nice! We were glad that we were able to find a good service  thanks so much Layla!”

Yuko Kawaguchi

quarantine care five star testimonials

Above and beyond

“We had a birthday celebration whilst in quarantine. The whole process (including booking from overseas) was fast and easy, and the delivery was above and beyond.”

Christine Devena Shumway

quarantine care five star testimonials

Great service

“Such a great service! Layla was extremely quick and helpful in her communications. The order process was easy and the package arrived at my sister’s door in less than 12 hours from my first message! Would definitely recommend this for anyone wanting to connect to their loved ones in quarantine.”

Nina Malczewski

quarantine care five star testimonials

Super fast delivery

“Thank you so much Layla for the awesome care package delivered to me and family in quarantine. She replied instantly and was super fast in delivering our toys to help us survive the boredom. Such great customer service skills. Wish you all the best Layla!”
Nayaab Niaz, Perth
quarantine care five star testimonials

Gets it done

Honestly, Layla just gets it done, quickly, professionally and no odd request is too much. This is my second stint in Quarantine and both have been smoothed over by Layla! I recommended Layla to a mate who needed kosher supplies and voila…done, dusted and appreciated!”
Gerard Ward
quarantine care five star testimonials

Prompt delivery

“My daughter, quite an athlete and a runner, is in quarantine in Sydney. I ordered Layla’s Gym Package and she is delighted. She can do her workouts in her room. Prompt delivery. Thank you Layla.”

Marianne Devine

quarantine care five star testimonials

Quarantine easier

“Layla helped me get a care package to my husband in Hotel Quarantine. She was very responsive and wonderful to work with. Highly recommend!”

Michelle Ambrose

quarantine care five star testimonials

Highly Professional

“It was so refreshing to deal with a small company that presents themself so professionally online and is such an awesome concept to boot! Trying to articulate to a bigger company about the finer details of my individualised order would just have been a nightmare so knowing you are dealing with Layla who is buying and hand-delivering the items herself usually is just brilliant. Have used Layla’s services now twice in quick succession and will certainly be again in the future.”

Lori McKern, Sydney

quarantine care five star testimonials

Excellent service

“Excellent service! Customized my package in real-time and delivered the same day with super responsive communication and delivery confirmation. The recipient was thrilled – would highly recommend this service!”

Lauren Moran, NYC, USA

quarantine care five star testimonials

Fast delivery

“Layla delivered a personalised package to my boyfriend whilst in quarantine. Her delivery was fast after request and had everything in there I had put on the list 😊 it was a lovely surprise for my boyfriend and I would definitely recommend Layla’s service!”

Emma Thompson

quarantine care five star testimonials

Wonderful

“I can’t say enough about Layla! We messaged her and within 24 hours we had organized a toy delivery to our hotel. Even when we first couldn’t find one she gave us another message to try again. 14 days in quarantine is hard and she definitely made quarantine easier for us to entertain our 6-month-old.”

Chrissy Hobbs

quarantine care five star testimonials

Highly recommend

“Layla made a delivery to my brother and his family so easy. I told her what I’d like in the bag – received a photo on delivery. My brother and his girls were so happy. Highly recommend”

Cathy Davis

quarantine care five star testimonials

Super grateful

“I received great and prompt service from Layla. She delivered a custom care package for my boyfriend in quarantine. Super grateful for her services as we do not know anyone in Sydney ourselves. I highly recommend her!”

Ingrid Lie, Norway

quarantine care five star testimonials

You are the best!

“You had all of his favorite Aussie treats. You thought of everything! And fast. My goodness…almost immediate. Closed the thousands and thousands of miles between him and me. You are the best. Cannot go wrong with Sydney Concierge!!! Layla is thorough and fast! Highly recommend her and her services. I will be using her again and again and again. And she will customize your order. So thoughtful. And the personal note… a handwritten card was a perfect touch.”

Mary-Beth Niziolek Patterson, USA

quarantine care five star testimonials

Thank you Layla

“Layla helped us by delivering our son’s toy and play mat during our hotel quarantine. The service was very fast and she was so nice! We were glad that we were able to find a good service  thanks so much Layla!”

Yuko Kawaguchi

quarantine care five star testimonials

Above and beyond

“We had a birthday celebration whilst in quarantine. The whole process (including booking from overseas) was fast and easy, and the delivery was above and beyond.”

Christine Devena Shumway

quarantine care five star testimonials

Great service

“Such a great service! Layla was extremely quick and helpful in her communications. The order process was easy and the package arrived at my sister’s door in less than 12 hours from my first message! Would definitely recommend this for anyone wanting to connect to their loved ones in quarantine.”

Nina Malczewski

quarantine care five star testimonials

Prompt Assistance

“I cannot thank Layla enough for her wonderful & prompt assistance. Within 24 hours she had arranged & delivered a care package to a friend & colleague in hotel quarantine. Highly recommend!”

Liz Carroll, Westpac, Sydney

quarantine care five star testimonials

Utterly thrilled

“Layla was so lovely to deal with and was so accommodating to my request despite the hassle I caused her. I didn’t realise her service was only Sydney-based at the time, so I placed an order for a friend in Adelaide quarantine. Without skipping a beat Layla organised delivery of my hamper by a contact in Adelaide and didn’t make a fuss about my mistake. A beautiful delivery was sent to my friend who was utterly thrilled!! I highly suggest her service! Thanks Layla!”

Mandy Shell, NSW

quarantine care five star testimonials

Loved every item

“A huge thank you to Layla – who sorted out a great care package last minute for one of our crew who was in quarantine in Sydney. The package picked them up no end, they loved every item and mentioned how much care and thought had gone into all the items 😊 Highly recommended as Layla made the whole experience from ordering to delivery so easy! 5⭐️‘s”

Steph Hancock, London

quarantine care five star testimonials

Super fast delivery

“Thank you so much Layla for the awesome care package delivered to me and family in quarantine. She replied instantly and was super fast in delivering our toys to help us survive the boredom. Such great customer service skills. Wish you all the best Layla!”
Nayaab Niaz, Perth
quarantine care five star testimonials

Amazing!

“I ordered a care package for a friend entering into hotel quarantine for two weeks in Sydney.Layla from Quarantine Care was amazing – professional, fast, knowledgeable and flexible. She answered all of my quarantine questions, had a great intuition for gift ideas, did all the running around, and customised a good value package for me. It never would have come together so well had I left it to my own devices – I was just too busy to do any of it.

I went with a tailored pack in the end, and it turned out to be cheaper than what I expected – even including Layla’s time and delivery. Payment was really easy and fast. The best bit was Layla’s flexibility around delivery day and time – quarantine guests in Sydney don’t know what hotel they’re going to until they arrive at the hotel.Layla was ready to deliver the package shortly after my friend’s arrival at the hotel. I realised afterwards that had I gone with another gift delivery service, I possibly wouldn’t have been able to get the care package to my friend as quickly as I did.It goes without saying that my friend also loved the package and the timely delivery really made her feel special. Highly, highly recommend this service and will be using Layla again.”

Miche de Souza, Sydney
quarantine care five star testimonials

Amazing!

“My gorgeous family bought a personalised care package, and after a hard time of cancelled flights and difficult goodbyes, to arrive and see that care package on my door was like a hug straight to my soul!”

Bia Torres, Australia

quarantine care five star testimonials

Invaluable

“This is an amazing service and is just what is needed during these times. Quarantine Care helped me choose a care package to send to my husband in quarantine, they helped with the selection and also let me personalise it for his tastes.

I didn’t know how I could get something to him and I googled quarantine packs and thank goodness their site came up. So professional and caring. I really cannot recommend enough.

I will be using Quarantine Care again through my husband’s quarantine stay. I am in another state and cannot do it. To have this service available is invaluable. Thank you Quarantine Care 👍🏻”

Breadwinner Property & General Services, Brisbane

quarantine care five star testimonials

Gets it done

Honestly, Layla just gets it done, quickly, professionally and no odd request is too much. This is my second stint in Quarantine and both have been smoothed over by Layla! I recommended Layla to a mate who needed kosher supplies and voila…done, dusted and appreciated!”
Gerard Ward
quarantine care five star testimonials

Delighted

“Layla from Quarantine Care delivered a lovely personalized care package to our friends in Sydney including age-appropriate children’s activities, wine, and chocolate. Layla was wonderful to deal with and very professional. Our friends were delighted with their package!

Lucy Chapple, Castlecrag, Sydney

quarantine care five star testimonials

Awesome service

“Awesome service with quick and prompt delivery. Highly recommended.”

Renard Ruiz-Bellaart, Melbourne

Hours

MON – FRI
9am - 6pm

EVENINGS, WEEKENDS & PUBLIC HOLIDAYS
We understand that people arrive at hotel quarantine at all times. We will try to respond to out-of-hours enquiries as quickly as we can. Booking in advance is highly recommended for out-of-hours deliveries.

Drop us a line

Layla Roberts
layla@quarantinecare.com.au
+61 (0) 414 737 730
ABN: 22538892870